Generate support report

Provide a support report when contacting Gearlinx for support.

Generate a support report and save it to a filesystem for retrieval.

Command parameters

Properties

Filesystem

The filesystem that the support report will be saved to.

  • Data type: reference path
  • References instances of: Storage / Filesystems
  • Default: /storage/disk/ram
  • Configuration
  • Required

CLI: (cli)> run system operations generate-support-report filesystem <value>

Filename

The name of the support report file to create on the filesystem.

The filename will have the following patterns substituted:

  • ${serial} - The device's serial number.

  • ${mac} - The device's primary MAC address.

  • ${class} - The device's model name.

  • ${version} - The version of the firmware that the device is currently running.

  • ${date} - The date string in YYYYMMDD format.

  • ${timestamp} - The time in YYYYMMDD-HH-MM-SS format.

  • Data type: string

  • Default: support-report-${serial}-${timestamp}.tar.gz

  • Configuration

  • Required

CLI: (cli)> run system operations generate-support-report filename <value>